Message Intelligence

Everything that happens can be found in a message.

Email, instant messages, and other forms of communication contain all of the accumulated knowledge and a record of every decision at most companies. Every success, every failure, every complaint, every new product idea, every customer communication, and every employee problem will be documented in a message.

Yet, this accumulated knowledge often remains hidden.

Message Intelligence from InBoxer turns hidden messages into assets. Our real fast, real-time message intelligence gathers information messages as they are sent or received and makes them visible for searching, trend analysis, and more. We automatically deliver this intelligence where needed.

• The intelligence to find the one email you need to prove your case in a litigation
• The intelligence to deal with harassment or bullying before it becomes a problem in your company or school
• The intelligence to respond quickly to an request for information by a regulator or legal discovery request
• The intelligence to detect data leakage in your company before it becomes a problem
• The intelligence to keep you in compliance with regulations
• The intelligence to alert your employees when a message breaks a company policy
• The intelligence to alert you to language deemed inappropriate by a regulator or human resources

To achieve message intelligence, InBoxer combines several capabilities:

• Real-time processing and reporting
• Pre-Search™ technology that categorizes and scores messages for 80 of the most commonly searched items. Pre-Search items include senders, recipients, social security numbers, confidential information, and offensive content.
• Advanced Language Technology that goes beyond key words to find messages that other systems miss.

Use InBoxer’s intelligence to go beyond archiving and turn your messages into assets.