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Email is not confidential, poses a liability risk, and can cause considerable damage to a company if not handled correctly. The statistics are frightening:
- 1 out of 5 employers had email or IM subpoenaed in a lawsuit
or regulatory investigation (AMA/ePolicy Institute)
- 1 out of 25 messages contains inappropriate or offensive
content (From our study of a major corporation's mail files)
- 1 out of 4 Fortune 500 companies fought harassment claims
involving email (IDC)
While many enterprises are aware of the problems caused by bad email messages, they do not have a proactive tool to stop problem messages before they are sent. As a result, 30.7% of organizations of more than 1000 employees employ staff to sample and monitor outbound email. (Forrester) An additional 9.3% said that they intend to employ such staff to do so in the future.
Unfortunately, once the message is sent, the damage is done.
No More Sender's Remorse™
OutBoxer stops bad email messages before they become a liability. It reminds your employees about what they already know and advises them about what needs to be done. And, like many spelling checkers, OutBoxer does it all when the SEND button is pressed, but before the message is sent. Instead of Sender's Remorse, your employees have one more chance to go back and fix potential problems before they become a liability. OutBoxer is a proactive problem solver.
OutBoxer uses the same sophisticated language technology found in the award-winning InBoxer product. However, it is tuned to scan
outgoing messages. It identifies key risk factors, such as offensive or inappropriate content and the
unauthorized disclosure of personal or secret information. Ultimately, OutBoxer will help
companies to manage the following:
• Offensive or inappropriate content
• Lost Productivity and Unnecessary Storage: Personal mail, chain mail, MP3s, jokes
• Privacy / Unlawful Disclosure / Regulatory Compliance: HIPAA, Gramm-Leach-Bliley, Sarbanes-Oxley, SEC 17a-4, NASD 3010 and 2711, EU privacy, UK Anti-Money Laundering
Act, Governance (e.g., “quiet period”)
• IP and confidential disclosure: Source code, trade secrets, to/from competitors
• Other policy management concerns
If employees don't fix the problem, company-specific rules can be set to manage the messages. For example, OutBoxer can tag messages that do not need to be archived, add disclaimers to certain types of mail, copy a compliance officer, or stop the message entirely. The specific rules and policies are set by each enterprise to
fit the demands of their operations.
What's in Your Outbox?
The OutBoxer team can perform a custom analysis of your email files on a confidential basis.
Such research can identify the types of risks that your organization is facing, determine the extent
of the risk, and can even identify senders engaging in risky behavior. Contact us for more information at 1- 978-341-0020 (UK 0871-733-6293) or use the form to the right.
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"Well, you may have a thick skin or simply not be offended easily, but how about when it comes to company secrets being passed around? What's to stop somebody who just got passed over for a promotion from sending out some sensitive information about your best customers to an old friend who happens to work for a competitor?" Read more . . .
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Ask your question here. We will write back and tell you how you can try InBoxer for free.
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