Anti-Spam Compatibility

The minimum system requirements for InBoxer include Microsoft Outlook 2000, Outlook 2002, Outlook XP, Outlook 2003, and Outlook 2007 running on Microsoft Windows 98, Windows 2000, Windows NT 4.0 (or later), Windows Me, Windows XP, or Windows Vista. You must have a valid Microsoft Outlook configuration.

Does InBoxer support Microsoft Outlook 2003 or Outlook 2007? Does InBoxer support Windows Vista?

Version 1.1 and later supports Microsoft Outlook 2003. InBoxer Version 2.1 works with Microsoft Outlook 2003. InBoxer Version 2.4 works with Microsoft Windows Vista and with Microsoft Outlook 2007. (However, we have not been able to test all possible configurations, so we are calling it a public beta.). The links to V2.1 and V2.4 will be in the email sent to you upon completion of the “Try” form.

Is Microsoft Exchange supported?

Yes, InBoxer supports Microsoft Exchange via the Microsoft Outlook client. InBoxer does not run on the server itself.

Does InBoxer support POP3?

Yes. InBoxer supports Microsoft Outlook when connected to POP3 servers.

Does InBoxer support IMAP?

Yes, InBoxer supports Microsoft Outlook clients that use IMAP servers.

Does InBoxer support MSN Hotmail folders?

Yes, InBoxer supports MSN or Hotmail if you are using the Outlook client to view them. For stable operation, InBoxer requires a primary inbox in a local mailbox or on an Exchange server.

Does InBoxer work with Outlook Express?

Outlook Express is not supported at this time. We are looking at the possibility that we could support it at some later date.

Does InBoxer work with Eudora?

Eudora and Incredimail are not currently supported. We are looking into the possibility of providing support but have no explicit plans at this time.

Does InBoxer work with America Online/AOL?

AOL Mail is not currently supported.

Is InBoxer available in languages other than English?

InBoxer is only available with an English language user interface.

We know that InBoxer is being used to process mail in many languages. A leading French publication, l’Ordinateur Individuel, awarded InBoxer its highest ranking (Recommandé) in a competitive review against eight other anti-spam products published in the April 2004 issue. Other favorable reviews have been published in Sweden, the Netherlands, Italy, and Portugal.

The algorithms used by InBoxer are designed to be language-independent. The spam analysis is not based on the actual meanings of the words. Therefore, InBoxer should be able to filter spam written in many languages. Many of our customers customers use InBoxer in many languages. However, the InBoxer team has not tested it using French, German, Italian, Spanish, Japanese, Chinese, or other “foreign language.” (We would appreciate any feedback from customers who have used InBoxer in any language.)

Before processing email messages in non-English languages, the user may want to enable 8-bit characters in the INBOXER -> ADVANCED -> PREFERENCES dialog. This is especially important for Japanese, Chinese, Korean, and other languages that require 8-bit Windows support.

To be effective with languages other than English, the user should create filters using at least 100 good messages and 100 unwanted messages in that other language. To do that, make sure that you have the good messages in your Inbox and your spam messages in InBoxer-Blocked. Then, run the Setup Wizard as normal.

How many email accounts are supported?

You may use an unlimited number of email accounts, provided that they are supported by Outlook.

I am running an anti-virus program, like Norton Anti-Virus. Will InBoxer work?

Yes. We have tested with many virus checkers, firewalls and pop-up blockers, and there are no known problems. Virus checkers, such as Norton Anti-Virus, run before the mail is delivered to the inbox and the other folders that you are watching. InBoxer waits for that delivery and will filter the email after the virus checking is complete.

I am behind a firewall, can I use InBoxer?

Yes, InBoxer looks at the messages on your PC after they come through the firewall.

What is the difference between the trial version and full version of the software?

The trial version is the fully-featured InBoxer product. The only difference is that the trial version will stop functioning after the trial period. Do not worry if the product stops working because the trial period expired. All of the statistical information is retained. If you enter a valid activation key, the software will immediately start working again. (It may be necessary to close and re-start Microsoft Outlook. It is not necessary to reinstall Outlook.)

Will InBoxer work with Outlook 2000 connecting to an Exchange 2000 server?

Yes. There haven’t been any problems reported using that combination.

How can I tell if I have the latest version?

You may find out which version of InBoxer you are using by checking INBOXER -> HELP -> ABOUT INBOXER. In InBoxer 1.2, you can check for updates by using INBOXER -> HELP -> CHECK FOR UPDATES.

The current version of InBoxer is displayed prominently in the Products and Support sections of this website. You may download the current version update from Support.

In all versions, you can visit checkupdates.in-boxer.com.

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