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How does InBoxer know what email messages are spam?

InBoxer analyzes every mail messages as Outlook receives it. The language used in the message (both visible and invisible parts of the message) is compared to the language models created for you. These language models are built into your custom filters.

The decision to block a message is made using a sophisticated implementation of Bayesian statistical mathematics coupled with a sophisticated use of language technologies.

If InBoxer cannot decide whether a message should be blocked, it places the mail in a special folder for your review named InBoxer-Review. Once you have checked the messages in that folder and decided whether or not each message is or is not spam, the information about the message is added to the statistical analysis to make future decisions even more accurate.

InBoxer also allows you to designate e-mail addresses or domains that you trust. Messages from trusted senders are delivered every time. You may also block senders or domains to avoid seeing those messages.
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Technical Support Options   Space
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There are two ways to receive technical support for InBoxer:

1. Knowledge Base
Search our entire site, including our extensive set of FAQs, for an immediate result anytime of the day or night.

2. Email support
Use our built-in support system to directly contact our expert team. From Windows, select START -> PROGRAMS -> INBOXER OUTLOOK ADDIN -> EMAIL TECHNICAL SUPPORT as shown below:



This is an excellent option because it automatically attaches critical log files that will help us understand the problem you are having.

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