How do I decide how to make my system more or less aggressive?

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How do I decide how to make my system more or less aggressive
about blocking messages?

Initially, we recommend letting the system run with the default values. If you feel that too much or not enough email is getting blocked, you can change the sensitivity of the system. Several recommendations are made in the InBoxer User's Guide, which installed when you installed InBoxer. Just look at INBOXER -> HELP -> USER'S GUIDE. There are two sensitivity adjustments available from within InBoxer, Control Panel, Apply Filters (Change):

The Block adjustment automatically moves messages with a certain message statistics score or higher to the InBoxer-Blocked folder. By default, a message that scores 90 or above is blocked. If the number is higher, fewer messages will be blocked. If you find that InBoxer classifies too much obvious spam for review, you can adjust the Block slider. Some users report using numbers as low as 60. However, a low number increases the risk of a good message being classified as spam.

The Review adjustment determines when messages are moved to the InBoxer-Review folder. Messages with statistics less than the Review score are considered good. By default, a message statistics score of 15 or above, but less than the Block threshold, results in a message being identified for review. If the number is higher, more messages will be defined as good. If you find that too many messages that are questionable or obviously good are classified for review, you can adjust the Review slider. Some users report using numbers as high as 25. However, a low number increases the risk of a spam message being classified as good.


	Technical Support Options


		There are two ways to receive technical support for InBoxer: 1. Knowledge Base Search our entire site, including our extensive set of FAQs, for an immediate result anytime of the day or night. 2. Email support Use our built-in support system to directly contact our expert team. From Windows, select START -> PROGRAMS -> INBOXER OUTLOOK ADDIN -> EMAIL TECHNICAL SUPPORT as shown below: This is an excellent option because it automatically attaches critical log files that will help us understand the problem you are having.