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When/How should I use the Trust. . . menu?

The Trust... menu enables you to trust (so-called "white list" or "whitelist") or not trust (so-called "black list" or "blacklist") specific email address or entire domains. The benefit is that "trusting" a person or domain gives you complete confidence that messages will get through no matter what the content of that message might be. For example, if you have a friend who sends you a risque joke via email, the message will still be delivered. It can also be used to prevent certain people from reaching you. To trust or not trust, simply select the message and then click Trust... on the InBoxer menu. Your choices are to trust or not trust the address or the domain from which the message was sent.

You may also automatically trust every name in your Contacts list with just one click.

Keep in mind that a common spammer trick is to spoof your own domain. They will create a message with a FROM address that looks like it will come from your company. If you trust your own domain and a spammer uses this trick, InBoxer will not be able to protect you.

Also, be careful which domains you trust. It is possible to trust all messages from Hotmail or AOL or other large ISP with a single click. If you do, all mail from these domains will bypass the InBoxer filters.
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Technical Support Options   Space
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There are two ways to receive technical support for InBoxer:

1. Knowledge Base
Search our entire site, including our extensive set of FAQs, for an immediate result anytime of the day or night.

2. Email support
Use our built-in support system to directly contact our expert team. From Windows, select START -> PROGRAMS -> INBOXER OUTLOOK ADDIN -> EMAIL TECHNICAL SUPPORT as shown below:



This is an excellent option because it automatically attaches critical log files that will help us understand the problem you are having.

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