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Too many messages are in InBoxer-Review. How do I make it better?

To reduce the number of messages to review, you can adjust the sensitivity of the InBoxer controls. If you decide that the threshold needs to be adjusted, then from the InBoxer menu select 'Advanced,' and then 'Control Panel.' The second box down on the panel controls the settings for sorting. Click the 'Change' button, and you can adjust thresholds using the sliders.

The "Block" adjustment will automatically move messages with a certain message statistics score or higher to the InBoxer-Blocked folder. (The default setting is that a message statistics score of 90 or above will result in a message being blocked). The higher the number, the higher the requirement to be blocked. To reduce the number of messages in InBoxer-Review, lower the Block adjustment to mark more messages as junk or spam.

The "Review" adjustment will automatically move messages with a certain message statistics score or higher to the InBoxer-Review folder, provided that the score is less than the score that will move it to the InBoxer-Blocked folder. (Another way to understand it is to say that messages with statistics less than the Review score will be considered good.) To decrease the number of messages in InBoxer-Review, raise the Review adjustment to mark more messages as good.

You may also wish to consider running Express Setup to retrain the system or to change the folders to watch in the Control Panel.
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Technical Support Options   Space
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There are two ways to receive technical support for InBoxer:

1. Knowledge Base
Search our entire site, including our extensive set of FAQs, for an immediate result anytime of the day or night.

2. Email support
Use our built-in support system to directly contact our expert team. From Windows, select START -> PROGRAMS -> INBOXER OUTLOOK ADDIN -> EMAIL TECHNICAL SUPPORT as shown below:



This is an excellent option because it automatically attaches critical log files that will help us understand the problem you are having.

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